Sunday, November 10, 2013
Ethics has become a progressively more important issue in today’s workplace. An employee
can save himself/herself a lot of headaches (and potential legal problems) if he/she follows the
1. Maintain Candor-Candor refers to truthfulness, honesty, and frankness in
communication with other people. Although there may be times when openness is
not preferred (such as in negotiations), it is usually wise and ethical to be as open as
2. Keep Messages Accurate-Always try to be as accurate as possible when
communicating with others. Ethical communicators don’t “embellish” stories to make
them more “juicy.”
3. Avoid Deception-Intentional distortion is not only unethical; it can lead to uncomfortable
situations. Someone may “call” you on the distortion—and the worse case scenario—
may be termination.
4. Maintain Consistent Behavior-One noticeable example of unethical behavior is saying
one thing and doing another. This will quickly jeopardize your image. Consistency
between communication and action is imperative to being considered ethical in the
5. Keep Confidences-When someone tells you something and expects you not to tell
anyone else, trust has been placed in you. If you tell someone else and make her/
him promise not to tell others, chances are the information will get back to the original
source—undermining that person’s confidence in you.
6. Ensure Timeliness of Communication-Holding back information from someone can
also be considered unethical. This is especially true when it is done intentionally. It’s
not always what you say, but what you don’t say.
7. Confront Unethical Behavior-To maintain a consistent ethical viewpoint, you must
confront unethical behavior when you observe it. Public acknowledgement of the
behavior isn’t always necessary, but confronting someone privately sends the message
that you are not tolerant of such activity.
8. Cultivate Empathic Listening-By lending a sensitive ear to those who are troubled by
unethical behavior, you can better understand and help to solve the problems associated
with these acts.