Say goodbye to billboards and phone ads. The internet age
has officially arrived, and with it, companies are turning more and more to
social media to increase their presence and expand their reach to customers.
Here are five of the most successful social media campaigns and why they
worked.
5: Lays
Chip eaters across the globe were afforded the opportunity
of a lifetime when Lays offered a million dollar prize for new and unique flavor
suggestions. Not only did they receive valuable customer feedback and all but
guarantee the success of a new, popular-voted product, but their brand was all
over social media as the public fought and campaigned for their favorites. Who
doesn't want a million dollars?
4: Oreo
In 2012, Oreo decided to express their support for LGBT
rights by posting an image of a six-layer Oreo cookie decorated like a rainbow
flag. The response was swift but polarized. While some applauded their stance,
others decried their morals and suggested boycotts of all Oreo products.
Despite the controversy, however, Oreo's sales didn't flag a bit, and they also
enjoyed more than 23,000 comments on their Facebook page in less than 24 hours.
That number almost tripled by the end of the year. Scandals sell.
3: Heineken
When trying to expand
your online presence, it's easy to use social media tools like GroSocial. That said, it's even easier to
just blow up some balloons. The Brazilian arm of Heineken decided to blow up a
single green balloon for every "like" they received on their Facebook
page. Their followers couldn't resist, and this simple, funny stunt wound up
attracting enough attention that Heineken had to call off the campaign because
their offices were filled to the brim with green!
2: Heinz
Heinz decided to take a direct approach with their customers
when they created a fun Facebook quiz for the masses. Not only did they offer
prizes and goody bags for participation, but they also created an app that made
the entire experience easy to download and share, with additional incentives
for every friend-of-a-friend referral. In the end, their Facebook fanbase
welcomed more than 10 million visitors and 30,000 new followers, and all it
took was a willingness to reach out and have fun with the people who bought
their products.
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